CONTACT US

24/7 Hotline

888-270-2411

info@mysafehaven.org

My Safe Haven is a public benefit 501 (c)(3) nonprofit committed to supporting victims of crime through advocacy, education and awareness.

All gifts to My Safe Haven are tax deductible.

ABOUT US

© 2015-2019 My Safe Haven

My Safe Haven Victim Support Services does not discriminate on the basis of race, color, creed, national origin, religion, sex, affectional orientation or gender identity, political affiliation, marital status, status with respect to public assistance, disability, or age in the delivery of services or employment practices.

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Everyone reacts to crime differently, which is why our services are tailored to individual needs. We’re here to help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved.

 

You can talk to us whether or not you reported the crime to the police, and our support is free and confidential. It doesn’t matter when the crime took place – you can get our support at any time, and for however long you need us.

Our specially trained staff and volunteers are based locally across North Carolina and give people the emotional and practical help they need to recover from the impact of crime.

 

Find out more about the different ways we can help below.

Emotional Support 

 

Crime can have a damaging effect on your mental and emotional well-being. If you’ve been affected by crime, one of the ways we can help you is by giving you the support you need to cope with emotional stress.

What we do is similar to counseling, but it’s not the same. Counseling is a very specific type of therapy practiced by qualified professionals who analyze someone’s entire life and history to help them understand themselves better. That’s not something most victims of crime need – usually, they just need some help dealing with the emotional turmoil they’re experiencing. But when we think someone does need full counseling, for example with problems such as post-traumatic stress disorder, we can help to arrange it.

Our staff and volunteers are trained to listen, give information and offer feedback. They can help you to make sense of what you have been through, discuss your options and help you to feel like you are getting your life under control again. Talking with us gives you the chance to get things off your chest and let go of distressing experiences.

While some people can do this with friends and family, it doesn’t work that way for everyone, especially if those around you are affected by the crime too. We can provide a safe, neutral place for you to voice your fears, worries and emotions. This helps a lot of people to cope and move forward after a crime.

Practical Help

 

Being a victim of crime can lead to all kinds of practical problems. This can range from minor issues (such as damage to your property or having to fill in insurance forms), through to serious medical problems or the loss of your home. While emotional support can help you to deal with your feelings after a crime, practical problems often act as reminders of what you have been through and make it harder to get your life back under control. 

That’s why we also offer help with sorting out the practical implications of crime.

We can help with simple tasks like filling out forms (for compensation claims, for example), getting broken doors and windows fixed and installing burglar alarms. We can also assist with bigger problems such as getting medical treatment, getting rehoused or dealing with the criminal justice system over the course of your trial. We’ll give you the information you need to understand your options and next steps.

If you need specialist help that we don’t think we can provide ourselves, we can contact other agencies for you to get the support you need. We work closely with a wide range of charities and other organizations that have the expertise to help you with many of the problems caused by crime.

Confidentiality

 

Our service is confidential, and unless we believe there’s a risk of harm or it’s a legal requirement, we will always protect your confidentiality and not pass on your personal details or any other information that could identify you without your permission.

The following examples explain how and when we may have to disclose information, both with and without your permission.

  • We can always share information with other people/agencies if we have your informed consent to do so, for example with Crime Victims Compensation Services to progress a claim you’re making.

  • If you give us reason to believe that you or someone else is at risk of significant harm, we may need to inform another agency such as social services or the police. Unless that risk is imminent we will discuss the situation with you before disclosing anything.

  • If we suspect that a child or young person is at risk of harm we must inform children’s services. This is a legal requirement.

  • If a judge directs that information must be disclosed to the court, we will comply with the direction.

You can always get immediate support by calling our 24-hour crisis line for free at: 

1-888-270-2411.