Top 10 Frequently Asked Questions

 Top 10 Frequently Asked Questions
01 What help is available to me as a victim of crime?
My Safe Haven Victim Support Services provides a 24 hour crisis hotline, advocacy services, courtroom support, medical & legal advocacy, peer support groups, information, and referrals.​
02 Is there a fee for any of your services?                                                                               
No, All of our services are free.
03 Can you still help me if I have not reported the crime to police?

Yes, You are not required to report the crime to police in order to obtain our services.

04 Do I have to be a U.S. Citizen to receive help?

No, Your immigration status does not prevent you from receiving our services.

05 Do you offer services in other languages?​​​

Yes, We utilize the Language Line for callers who speak a language other than English. If you are meeting with an advocate in person and need an interpreter, one will be provided to you.​

06 Do you offer services outside of North Carolina?​

Yes, Our direct victim services are located in North Carolina, and now Arkansas. If you live outside of our service areas we can make a referral to an appropriate agency in your area.


07 Do you help victims of domestic violence and sexual assault?
Yes, We will also refer to local agencies as needed.
08 What is Crime Victims Compensation?​
Victims Compensation Services reimburses citizens who suffer medical expenses and lost wages as a result of being an innocent victim of a crime. Victims can fill out an application to see if they qualify for assistance. An advocate can help you complete the paperwork.
09 What rights do I have as a crime victim?​
North Carolina and Arkansas have several laws which protect crime victims rights.
10 How can I support My Safe Haven?​
My Safe Haven is a 501c3 charitable organization, Tax ID # 47-3387466. We depend on donations and grants to provide free services to victims of crime. You can make a donation by mail, phone, or online through our secure donation site. 
We also accept donations of practical items that help lower our day to day expenses and provide needed items for crime victims. ​​​​​​​​​Please contact us for more information on how you can donate items.